Sorry for the late response. I recommend using the SoulSilver Discord and posting this in the #support channel next time for a faster response. We don't use or check forums often. Now regarding your problem- unfortunately, the screenshot you have currently is not valid. There is no /proof that this is in the SoulSilver server and the picture is not taken at /spawn. We require screenshots either taken w/ proof in the chat w/ preferably a staff member talking or a screenshot at /spawn in order to return items/pokemon. Next time you're on though, I'll happily give you my own masterballs from my own personal collection. I should be on tomorrow night.